How to add a gift message to Shopify orders
A gift message typed into the cart note is easy to miss. Give customers To, From, and Message fields, and see every gift detail on the order.
Setup guide
Three steps to go liveGift options are live
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Publish a gift option
Open Wrapped from your Shopify admin and choose where to start. Gifting for Products takes a message for each item, and Gifting for Orders takes one for the whole order. Press Publish.
Choose the message fields
On the gift option, the Gift messages card has a switch for each field: Message, From, and To.
Turn on This field is required for any field customers must fill in. In the Gifting editor, set the longest message you accept.
Turn on the app embed
Press Turn on app embed. The Shopify theme editor opens with the Gift Options switch turned on. Press Save, and the message fields are on your store.
Gift options are live. Customers write the message wherever they buy, and your packer reads it on the order.
On the product page
Shoppers pick a wrap, add To, From, and a message, and keep shopping.
In the cart drawer and on the cart page
In your theme's cart drawer, on the cart page, and in popular cart drawer apps. On Shopify Plus, they show at checkout too.
On the order
Each gift's wrap, To, From, and message sit on the line of the item it belongs to. Wrapped also tags the order and adds a gift summary to the order note, so your team can find and pack every gift.
Then make it fit your store
You set all of this in the Wrapped app, and you can change it at any time. Start with a free message, then get it onto the packing slip.
Questions about adding a gift message to Shopify orders
How do I add a gift message to Shopify orders?
Publish a gift option in the Wrapped app, choose the message fields, and turn on the app embed in your theme. Customers write To, From, and a message on the product page or in the cart, and the packer reads all three on the Shopify order.
Can customers write a gift message without buying gift wrap?
Yes, with gift choices optional, customers write a gift message for free. They tick to add a paid wrap only when they want one.
Where does the gift message show on the order?
On the gifted item and in the order note, where packers and 3PLs already look. For a gift on the whole order, the message sits on the order itself.
Can Shopify's packing slip print the gift message?
Yes, once you add a snippet to the packing slip template. The packing slip integration guide has the snippet.
Is there a limit on the message?
You set the limit, up to 2,000 characters. A counter under the message box shows customers how many characters they have used.
Can customers add gift wrap with the message?
Yes. Add a gift box or gift wrap as a paid choice in the same Gift Block. How to add gift wrap to Shopify orders.
Make it a gift.
Wrapped Gift Blocks for your Shopify storefront and checkout.
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