Gift Notes Are Getting More Personal
Something shifted in how shoppers write gift notes this spring. For weeks, notes full of love and kind, caring notes ran nearly even, splitting the emotional tone of gifting right down the middle. That balance has broken. This week, 39% of all gift messages carried notes full of love, while warm, caring notes slipped to 33%. A month ago, those numbers were practically tied at 37% and 36%.
The gap isn't dramatic in raw terms, but the direction is clear. Shoppers aren't just being thoughtful. They're getting specific, writing longer, more personal messages that read less like greetings and more like love letters tucked inside a package.
Shoppers aren't just saying "thinking of you" anymore. They're pouring their hearts into the note.
Families Are Driving the Emotional Shift
Family members wrote 46% of all gift messages this week, and their notes lean heavily toward love. Children are sending birthday gifts to their mothers with messages that read like thank-you letters for a lifetime. Parents in New Zealand are writing to newborns with promises of unconditional support. Uncles are sending excited congratulations to new parents, savoring the milestone alongside them.
New baby gifts have been climbing steadily. They now account for 10% of all gifting, up from 9% a month ago. The four-week trajectory tells the story more clearly: new baby gifting dipped slightly mid-month, then surged again this week to its highest point in the window. That sustained momentum connects directly to what's ahead on the calendar. Mother's Day in Spain and Portugal is three weeks out. In the US, Australia, and New Zealand, it lands in four weeks.
Already, Mother's Day represents 67% of all seasonal gift messages. That's not a signal building anymore. It's the dominant seasonal occasion, and the notes being written for it are filled with love, not generic well-wishes.
The Emotional Middle Is Growing Too
While love and warmth account for the bulk of gift note sentiment, the middle of the emotional spectrum is quietly expanding. Shoppers buzzing about what's ahead held steady at 9% of all notes. People saying thank you through their gifts accounted for 6%. Notes of encouragement made up 4%, and families celebrating achievements contributed 3%, up from 2% in the baseline period.
These smaller sentiments matter because they reveal specificity. A note that says "I'm so proud of you" carries a different weight than "Happy Birthday." Friends are cheering each other on after big life changes, like buying a first home. Parents are beaming about milestones their children have reached. That emotional range is a sign that shoppers are treating gift notes as real communication, not afterthoughts.
Birthday gifting still leads all occasions at 36%, and just-because gifts hold at 25%. But the emotional texture underneath those categories is shifting. The same birthday gift that carried a quick "have a great day" a few weeks ago now carries a note about shared memories, pride, or deep affection.
What This Means for Merchants
When shoppers write longer, more emotional notes, they're telling merchants something important: the gift note field isn't just a box to check. It's part of the product experience. Stores that make note-writing easy and inviting are meeting shoppers where they already are, especially heading into Mother's Day.
The shift toward love over warmth also suggests that shoppers are choosing products that feel worthy of a personal message. Jewelry stores lead all industries at 22% of gifting, followed by food and beverage at 18%. Both are categories where the gift feels intentional, not impulsive. Merchants in these spaces can lean into the emotional moment by highlighting gift-ready products and prompting shoppers to add a personal note at checkout. The words shoppers write this month will be some of the most heartfelt all year.
This week in gift sentiment
39% of gift notes were full of love, up from 37% baseline Warm, caring notes fell to 33%, down from 36% a month ago Family members wrote 46% of all gift messages New baby gifts climbed to 10% of all gifting Mother's Day accounts for 67% of seasonal gift messages 55% of gifts crossed a border this week


