Something is shifting in the way shoppers write gift notes this spring. It's not that they're writing more often. It's that they're writing with more feeling, more specificity, more of themselves. The generic "thinking of you" note is giving way to something richer: love letters tucked into jewelry boxes, thank-you messages wrapped around candles, parents pouring out pride over milestone birthdays.
This week, 40% of all gift notes carried love. That's up from 38% over the past month, and it marks the fourth straight week of growth. But the real story isn't just the rise of love. It's what's happening underneath it.
Warm, catch-all notes dropped to 31% this week while love, gratitude, and deeply personal messages all climbed. Shoppers aren't writing less; they're writing with more emotional precision.
The warm middle is thinning out
For most of this spring, kind and caring notes, the ones that feel thoughtful but don't carry a strong specific emotion, sat comfortably around 35% of all gift messages. This week they fell to 31%. That's a 4-point drop, and it didn't happen overnight. Over the past four weeks, warm notes have hovered between 31% and 35% without ever climbing back to their earlier baseline.
Where did those notes go? Into more specific emotional territory. Shoppers saying thank you climbed for four consecutive weeks. Deeply personal messages, the kind where someone pours their heart out about a shared memory or a life chapter, doubled their share from 1% to 2%. That might sound small, but it means twice as many shoppers chose to write something intensely personal rather than something politely warm.
The pattern shows up in the gift occasions, too. Thank-you gifts rose to 7% of all gifting this week, up from a 6% baseline. Congratulations gifts held at 7%. Even sympathy gifts, notes of comfort for someone going through a hard time, held steady at 3%. People aren't reaching for the easy, safe message. They're matching their words to the moment.
Gratitude is quietly becoming a bigger part of gifting
Among all the emotional shifts this week, the rise of grateful shoppers stands out for its consistency. Notes full of appreciation have climbed every week for the past four weeks, a steady build rather than a one-week spike. This week, 7% of all gift notes were anchored in gratitude.
That lines up with what's happening in the notes themselves. Friends are sending self-care treats to new parents with messages about how proud they are. Families are celebrating first birthdays in the UAE with notes overflowing with emotion. In Canada, whole families, including the cat, are writing loving tributes for a mother's 50th. These aren't form letters. They're personal, specific, and rooted in a real relationship.
Family members are behind 44% of all gifts this week, which helps explain the emotional depth. When a friend writes a birthday note, it's often kind and caring. When a daughter writes to her mother three weeks before Mother's Day, she tends to write with love. And with 74% of all seasonal gifting now tied to Mother's Day, the family connection is only deepening.
What this means for merchants
When shoppers write with more emotional specificity, they're telling merchants something important: the gift note isn't an afterthought. It's part of the gift. A shopper who writes a deeply personal message to their mother is choosing that product because it can carry that feeling. The jewelry, the bouquet, the candle; these become vessels for the emotion in the note.
For merchants, this is a prompt to think about how the gift message experience works in their store. Is there enough space for a heartfelt note? Does the packaging honor what the shopper wrote? With Mother's Day three weeks away in North America, Australia, and New Zealand, the emotional intensity of gift notes is only going to climb. Merchants who treat the message as part of the product, not a line item on a form, are building something shoppers already want: a way to say exactly what they feel.
This week in gift note sentiment
40% of gift notes carried love, up from 38% over the past month Warm notes dropped to 31%, down from a 35% baseline Grateful shoppers climbed for four straight weeks Thank-you gifts rose to 7% of all gifting, up from 6% 74% of seasonal gifting is already tied to Mother's Day 44% of all gifts came from family members


